FAQS

How long can a client stay in a Amicus Trust Supported Accommodation?

We are classed as a short-term accommodation provider. This means that a client can live in a Amicus Trust Accommodation for up to two years (single homeless) or one year (veterans) .

Can Amicus Trust provide Accommodation for families?

No; Amicus Trust only provides accommodation to single homeless individuals. This is because we do not have the facilities to accommodate for families.

Are clients allowed to bring pets when staying in Amicus Trust Supported Accommodation?

No; Amicus Trust cannot accommodate pets.

Does Amicus Trust provide specialist support for individuals with mental health issues?

Amicus Trust cannot provide support to individuals with high level support needs such as complex mental health issues. This is because we do not have staff adequately trained in these areas. If a client is in our supported accommodation and found to be in need of higher level support, we will refer them to another provider that specialises in this field.

What methods does Amicus Trust take to ensure the Health and Safety of clients and staff in their Supported Accommodations?

Health and Safety, risk assessment and fire drills are carried out regularly each month. Each Accommodation has a health and safety representative who will discuss any issues that need attention at a monthly Health and Safety Forum. Residents are informed of any issues concerning health and safety at residents meetings and they are encouraged to report all health and safety concerns to any member of staff. 

Clients are informed of what to do in the event of a fire, and fire safety equipment, such as extinguishers and fire blankets are located within each accommodation.

Each accommodation has a member of staff that is fully trained in First Aid. 

Each accommodation has a cleaning rota where clients take turns to do household cleaning duties. This ensures that the accommodations are in line with Health and Safety regulations.

What methods does Amicus Trust take to ensure the security of its Supported Accommodations?

CCTV cameras are placed within the accommodations. Amicus Trust employs Night Conceirge who regularly visit the accommodations during the night to ensure security. Amicus Trust has a pager system where clients can contact a member of staff if the need arises.

What Facilities are available to clients in the accommodations?

Facilities available to clients are: Communal lounge

Kitchen

Bathroom

Television

Access to computer/internet

Laundry Room

Telephone

Garden (in most of our accommodations)

Computer consoles/board games/books