Amicus Trust is fully committed to respecting your privacy.

The following Online Privacy Policy and the Amicus Trust Data Protection Policy GDPR001, govern how we store, process and disclose Personal Data in accordance with the General Data Protection Regulation 2018 (GDPR).

What is Personal Data

Personal Data is any information about identifiable living individuals we hold within our electronic and paper based filing systems.

This may include for example a person’s name, address, telephone number, date of birth, email address, job title, national insurance number.

Sensitive Personal Data, as defined by the Data Protection Act, covers a person’s race or ethnic origin, religious or political beliefs, Trade Union Membership, Physical or Mental Health information, sex life or sexual orientation, or criminal record information.

Our use of Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to individual needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

We use two types of cookie:

  • Session cookies – these expire when you close your browser and do not remain on your computer.
  • Persistent cookies – these are stored in the longer term on your computer. They are normally used to make sure the site remembers your preferences.

For more information about cookies, including how to enable or disable them, how to change your browser settings and find and delete cookies on your hard drive, please refer to your web browser’s help menu or visit .

Data Protection and Privacy Policy

Amicus Trust is committed to maintaining the privacy of any users of this website , and to protecting the privacy of any personal information for which it is a Data Controller whether collected, processed or disclosed via this website or any other means.

Any personal information collected, disclosed or processed is done so in accordance with this Policy and the Amicus Trust Data Protection Policies and procedures.

When we obtain your Personal Data

We may collect personal information from you when you use our online services such as when you sign up for any of our services, submit personal information to us using an online form, or if you email us or post any content to our website.

The reason we are collecting the data will be stated at the point of collection. In most cases, unless otherwise stated, the data is collected in order to provide housing and support services, for statistical analysis and monitoring purposes.

Whenever we ask you to provide us with your Sensitive Personal Data we will explicitly ask for consent to store and process this information.

We will not do anything with your Sensitive Personal Data unless you ask us to or unless it is required in order to fulfil your request.

How we use your information

  1. To provide Services to you such as:
    • Accommodation
    • Housing related Support
    • Life Skills and Independent Living Support
    • Education and Employment Support
  2. To administer our relationship with you
  3. For Service Monitoring and Evaluation
  4. For Research Purposes
  5. To contact you about other Services, Events or future Developments.
  6. If disclosure is require by law

Where information is held to provide services to you, every reasonable effort is made to ensure the information is accurate, up to date and not kept longer than necessary.

Disclosure of your Data

Your data may also be available to our website provider to enable us and them to deliver their service to us, carry out analysis and research on demographics, interests and behavior of our users and supporters to help us gain a better understanding of them to enable us to improve our services. This may include connecting data we receive from you on the website to data available from other sources. Your personally identifiable data will only be used where it is necessary for the analysis required, and where your interests for privacy are not deemed to outweigh their legitimate interests in developing new services for us. In the case of this activity the following will apply:

  1. Your data will be made available to our website provider
  2. The data that may be available to them include any of the data we collect as described in this privacy policy.
  3. Our website provider will not transfer your data to any other third party, or transfer your data outside of the EEA.
  4. They will store your data for a maximum of 7 years.
  5. This processing does not affect your rights as detailed in this privacy policy.

Data Security

All Amicus Trust Staff are trained in the principles of the Data Protection Act and are expected to work in accordance with it.

Data Collected using forms from our website is secured with Secure Socket Layer (SSL) encryption technology during transmission, so your personal information stays safe and cannot be viewed by those with a malicious intent.

All Data stored by us is done so in a controlled environment where access is restricted to authorised personnel only.

Links to other Websites

The Amicus Trust website may contain links to other websites which may be of interest to you but which belong to other organisations outside of our control. These linked website are responsible for their own Data Protection Policies and Procedures, therefore this Online Privacy Policy only applies to our website and own online services.

Accessing your Personal Data

Users have the right to see any personal data we hold on them which has been collected via this website. Where the personal data is of a sensitive nature, as defined by the data protection at, Users are required to give explicit consent for this data to be held by Amicus Trust.

Any request to see the personal data we hold on you must be sent in writing Amicus Trust Head Office Address below and marked for the attention of the Data Protection Controller. All requests are subject to an administration fee and must be submitted in accordance with the Amicus Trust Data Protection Procedure GDPR001

Contacting Us

If you wish to change any of your details, stop the processing of your data or any other data protection issue relating to Amicus Trust, please forward your request and details in writing to:

The Data Protection Advisor, Amicus Trust, 104 Midland Road, Bedford MK40 1QE.

If you have any comments or question relating to this policy or if you wish to report any violation of this policy, please email us at [email protected]


Amicus Trust reserves the full right to edit, remove, add to or change any material within this Policy without notice.

Use of our website will be considered as acceptance of our Online Privacy Policy.

Our full Privacy policy (GDPR001)  can be viewed here 

All material contained on this Policy is provided without warranty of any kind.